My Credit Card was declined/My Nimbit Account is Suspended

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If you were notified of a declined credit card charge, here are some common reasons:

1) Your credit card has expired. Solution:
Solution: log into your Nimbit dash, click ACCOUNT>Billing Info and update billing info (note you may need to have your credit card on hand to complete your billing update)

2) Your credit card billing address on file has changed
Solution: log into your Nimbit dash, click ACCOUNT>Billing Info and update billing info (note you may need to have your credit card on hand to complete your billing update)

3) Your credit card billing address has been blocked because you changed the billing address too many times in our system (rare) Solution: Contact Nimbit Support, ask them to remove the block.

4) Your credit card has reached its limit.

Be aware that if your credit card declines, our billing system may try to charge your card 3-4 times around your billing date in hopes of capturing the funds.
If this fails, then you will be notified and the account will be suspended shortly after.

To remove suspension you only need to login to your Nimbit account and update your Billing info to automatically resume your Nimbit account.

Nimbit accounts suspended long-term may be closed permanently if user does not respond to Nimbit Support requests to update accounts.

Please contact Nimbit Support if you have any questions using the HELP/CHAT link in hour Nimbit Dashboard or by emailing support@nimbit.com

Regards,

Nimbit Suport Team

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