Good news! We’re in the final beta stages on our new DirectPay system. By the end of this month, we will switch the entire Nimbit platform to process transactions directly through subscribers’ PayPal accounts. That means money will automatically flow into your PayPal account as sales happen from your Nimbit store. No more waiting for monthly payouts!
NEW Requirements to Get Paid
Previous emails about this update have asked you to verify your PayPal account. If you have done this already, thank you! There are additional steps you must take to ensure that you will get paid for your sales after we update the system.
PLEASE ensure you’ve done all of the following:
To make it easier, we have added a PayPal setup wizard in your account to walk you through this process.
☐ Log-in to your Nimbit account. Click “Account” then “Payout Info” and ensure that your PayPal email address is listed for you and if you are an Nimbit Premium subscriber, for any additional Payees.
☐ Verify your PayPal account. This is a simple process where you add and confirm a bank account. This will allow money to be transferred directly to you after you make a sale. Learn how to Verify your PayPal account.
☐ Upgrade your PayPal account to Business or Premier. These are free updates to your PayPal account that will make cancelling orders and issuing refunds easier. Choose Premier if you’re a one-man-show; choose Business if you’ll also need to give your manager or other band members access to your PayPal account. Tip: You can avoid any additional “business” fees by naming your business the same name as your personal bank account. Learn how to upgrade your Paypal account
☐ After the above steps are completed, you will be asked while logging into your Nimbit account to grant us PayPal API access. A simple wizard which will walk you through the process. This will allow Nimbit to issue refunds on your behalf.
☐ Nimbit Premium customers will need to complete the above steps for all designated Payees on their account.
What happens if I don’t take these steps?
- PayPal will try to issue payment to the email address on file with Nimbit. If this is not associated with a PayPal account, and if you do not respond to the notification that is sent to you, the funds will be returned to the seller.
- You will no longer be able to accept credit cards from your Nimbit store. Only payments via PayPal will be accepted.
- You will be responsible for manually processing any refunds to customers, and you will not be able to automatically retrieve split payments to your designated Payees or service fees paid to Nimbit.
Please Log-in to your Nimbit Account, click help and then either chat with our support staff (M-F, 9am-5pm EST) or submit a ticket.