Nimbit Discontinuation FAQ

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Q:  When will Nimbit officially be shut down?

A:  On December 9, 2020 Nimbit and Nimbit.com will officially be taken down.  

 

Q:  Will I be charged for my subscription between now and December 9, 2020?

A:  If you are paying for a subscription at Nimbit, you will no longer be charged after September 9, 2020.  Nimbit will still take it's normal percentage of sales until December 9, 2020 though.  

 

Q:  Will I still be able to use the "Email marketing" and "Product promotions" in my account between now and December 9, 2020?

A:  No.  As of September 9, 2020 the "Email marketing" and "Product promotions" will no longer be available.

 

Q:  When Nimbit is taken down on December 9, 2020, will I still be able to use the widget on my own site?

A:  No, once Nimbit is taken down the widget will no longer work on any site that it is embedded on.

 

Q:  What will happen to my digitally distributed songs that are hosted on 3rd-party sites through Nimbit?

A:  All Nimbit digitally distributed songs will be taken down as of December 9, 2020 if no action is taken.  

 

Q:  Where can an artist host their music after leaving Nimbit?

A:  Tunecore and Reverb Nation are two of many different services available on the web for hosting your music.  

 

Q:  What will happen if I take no action?

A:  All images, music, and data stored on our site will be permanently deleted as of December 9, 2020.  This also includes mailing lists, fans, and any other information stored in your account.  All Nimbit digitally distributed tracks will be taken down from 3rd-party sites.  This is only tracks that Nimbit has digitally distributed for you.  In short, everything in your Nimbit account will be gone. 

 

Q:  How can I log into my Nimbit account if I cannot remember my user name?

A:  You can log into your account using the email address that is associated with the account or with your user name.  Either should work.  There is a link to reset your password at Nimbit.com once you click the link to "Log In."

 

Q:  What is the fastest way to backup my music that is on my Nimbit page?

A:  Log into your account at Nimbit.com and go to the "Account" tab.  Next, click "Manage Files."  Here you can download any images and music that you have uploaded to your account.

 

Q:  How do I backup my fan list?

A:  Log into your Nimbit.com account and click on the "Fans" tab.  Choose the link to "Export Fans."  This will export all of your fan information to a .csv file that can be opened in your favorite spreadsheet application.  

 

Q:  How do I disable my store and get one final sales report before ending my account?

A:  Log into your account at Nimbit.com and click the "Profile & Store" tab.  Click "Store" and remove your products from the store.  This way they will no longer be available for purchase.  You can then click the "Reports" tab, set your date range and download one final sales report.  You can then go into the "Account" tab and click on "Payout Info," to get one last report for your payouts as well.

 

Q:  How do I close my account now, rather than waiting for December 9, 2020?  

A:  Log into your account at Nimbit.com and go to the "Account" tab.  You can then click on "Plan," and scroll down to the bottom of the page.  There is an option to close your account.

 

If your question or answer is not listed above, please contact support by clicking "Help" within your Nimbit account, or by sending an email to support@nimbit.zendesk.com.  

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